The SC error code on a Samsung washer indicates a problem with the machine’s drainage system. When this happens, the washer is unable to remove water properly, often leaving water in the drum at the end of a cycle. The SC error is similar to other common Samsung error codes like Nd, 5E, SE, 5C, and 1 5C, which also point to drainage issues. These problems can be caused by clogs in the drain hose or filter, a faulty drain pump, or even a washer that isn’t level. Ignoring the SC error can lead to more serious problems, including potential damage to your washer and poor washing performance. This guide explains step-by-step how to troubleshoot and fix the SC error code for both front-load and top-load Samsung washers, ensuring your machine runs smoothly again.
This guide works for most Samsung washer models, including:
592-49045
592-49075
592-49082
592-49087
WF203ANSXAX
WF206ANSXAA
WF206ANSXAC
WF206BNWXAC
WF210ANWXAA
WF218ANBXAA
WF218ANWXAA
WF219ANBXAA
WF219ANWXAA
WF220ANWXAA
WF328AAGXAA
WF328AARXAA
WF328AAWXAA
WF330ANWXAA
WF340ANGXAC
WF340ANRXAC
WF350ANWXAA
Symptoms of the SC Error Code
If your Samsung washer shows the SC error, you may notice the following signs that point to a drainage issue:
- SC Error on the Display: The washer will display the SC error code on the screen, signaling a drainage problem.
- Water Left in the Drum: After completing the wash cycle, you may find water remaining in the drum. This means the washer was unable to drain the water properly.
- Loud Noises During the Spin Cycle: You might hear unusual vibrating, clanking, or banging sounds when the washer tries to spin. These noises can occur when water doesn’t drain as it should.
- Washer Not Draining Water: The washer may fail to drain water at all, leaving it stuck inside the drum, preventing the cycle from finishing properly.
These are clear signs that the washer is having trouble draining, which is the main cause of the SC error. Addressing these symptoms early can help avoid bigger issues with your washer.
Step-by-Step Guide to Fixing the SC Error Code
Follow these steps to fix the SC error code. The solutions work for both front-load and top-load washers, with specific tips for each type where needed:
Step 1: Power Down the Washer
Unplug the washer from the power source to ensure safety while you’re troubleshooting. Always turn off the machine before starting any repairs or checks.
Step 2: Inspect and Clean the Drain Hose
The drain hose is crucial for draining water out of your washer. If it’s clogged, bent, or incorrectly positioned, your washer won’t drain effectively, leading to the SC error code. Regular maintenance of the drain hose can prevent these issues.
How to Fix
To start, locate the drain hose at the back of your washer. This hose connects the washer to your home’s drainage system. Disconnect the hose carefully from both the washer and the drain pipe. Inspect the inside of the hose for any clogs, such as lint, debris, or small objects. Use a flashlight to check thoroughly and flush water through the hose to remove blockages. If the clog is stubborn, use a flexible cleaning brush to clear it.
Next, check the positioning of the drain hose. Make sure it is straight and free from twists or kinks that can restrict water flow. The height of the hose is also important. For top-load washers, Samsung recommends positioning the drain hose between 18 and 30 inches from the floor. Incorrect height can cause water to drain improperly or even backflow into the washer.
Once the hose is clear and positioned correctly, reattach it securely to both the washer and the drain pipe. Ensure the connections are tight to prevent leaks. After this, run an empty test cycle to check if the washer drains water properly. If the SC error code no longer appears, the issue has been resolved.
By keeping the drain hose clean, straight, and at the correct height, you can prevent future drainage problems and keep your washer functioning smoothly.
Step 3: Make Sure the Washer’s Level
A washer that isn’t level can cause drainage issues, including the SC error code. This happens because washers partially rely on gravity to help water flow out of the drum. If the washer is tilted, water might collect in certain areas, making it hard for the machine to drain properly. Ensuring the washer is level is a simple yet crucial step in resolving this issue.
How to Fix
Start by using a level tool to check whether your washer is balanced. Place the level on top of the washer, checking both side-to-side and front-to-back alignment. If the level shows that the washer is uneven, you’ll need to adjust the legs.
Most Samsung washers have adjustable legs, making it easy to correct the balance. Turn the legs clockwise to lower the washer and counterclockwise to raise it. Work on one leg at a time and keep checking with the level until the washer is perfectly balanced. If your washer doesn’t have adjustable legs, you can place small, flat blocks under the shorter legs to achieve the right balance.
Once the washer is level, tighten the lock nuts on the adjustable legs to secure them in place. This step prevents the legs from shifting over time, which could make the washer uneven again. After leveling, it’s a good idea to run a test cycle to confirm that the washer drains properly and the SC error code is no longer appearing.
By keeping your washer level, you can improve its performance, prevent unnecessary wear and tear, and ensure efficient drainage for both front-load and top-load models.
Step 4: Clean the Drain Filter (Front-Load Washers Only)
The drain filter in front-load washers plays an important role in catching debris like lint, coins, or small objects that might accidentally end up in the washer. However, over time, the filter can become clogged, leading to drainage issues and triggering the SC error code. Cleaning the drain filter regularly is a simple way to prevent these problems.
How to Fix
Start by locating the drain filter, which is typically found at the bottom front panel of the washer. You might need to open a small access door or panel to reach it. Before opening the filter, place a shallow pan or some towels underneath to catch any water that might spill out.
Twist the filter cap counterclockwise to remove it. Carefully take out the filter and inspect it for any debris, such as lint, hair, coins, or buttons. Remove all the debris and rinse the filter under running water to ensure it is completely clean. While the filter is removed, take a moment to check inside the filter compartment for any additional obstructions.
Once the filter is clean, securely reinstall it by twisting the cap clockwise until it’s firmly in place. Make sure it’s tightened properly to prevent leaks during future wash cycles.
After reassembling the filter, run an empty test cycle to check if the washer drains correctly. If the SC error code doesn’t appear, the issue is resolved. Regularly cleaning the drain filter will help maintain your washer’s performance and prevent future drainage problems.
Step 5: Check the Drain Pump
The drain pump is responsible for pushing water out of the washer during the drainage cycle. If it’s clogged, damaged, or not functioning properly, it can trigger the SC error code. Regular maintenance or repair of the drain pump is crucial to ensure your washer operates efficiently.
How to Fix
To check the drain pump, start by unplugging the washer to ensure safety. Depending on your washer model, the pump can typically be accessed either from the back panel or underneath the machine. Refer to your user manual for specific instructions on locating it.
Once you’ve accessed the pump, inspect it carefully. Look for any blockages such as lint, small objects, or debris that might be obstructing the pump. Use a flashlight if needed to get a clear view inside. If you find any clogs, carefully remove them using tweezers or your fingers.
Next, check the pump for any signs of damage or wear, such as cracks, loose parts, or unusual noises when you manually turn the pump impeller. If the pump appears damaged or is not functioning even after cleaning, it might need to be replaced.
Replacing the drain pump usually involves disconnecting the electrical connections and hoses attached to it, then installing a new pump in its place. Ensure the replacement pump is compatible with your washer model. Once installed, reattach all connections and secure the panel.
After completing the repair, plug the washer back in and run an empty test cycle to confirm that the drainage issue is resolved. If the SC error code no longer appears, the drain pump issue has been successfully fixed. Regularly checking and maintaining the pump can help prevent future problems.
Step 6: Inspect the Water Level Sensor
The water level sensor in your washer monitors the amount of water in the drum. If this sensor is faulty or damaged, it can mistakenly detect an incorrect water level, leading to the SC error code. Ensuring this component works properly is important for maintaining the washer’s functionality.
How to Fix
Start by unplugging your washer to ensure safety. The water level sensor is usually located inside the washer near the control panel or behind the drum. Refer to your washer’s user manual to find the exact location based on your model.
Once located, inspect the sensor carefully. Look for visible signs of damage, such as cracks, burnt marks, or loose wiring. Ensure that the wires connected to the sensor are secure and free from wear or corrosion. If you notice loose or damaged connections, reattach or replace the wiring as needed.
To test whether the sensor is functioning, you can use a multimeter to check for electrical continuity. If the sensor fails this test or appears physically damaged, it should be replaced. Make sure to purchase a compatible replacement part for your washer model.
To replace the sensor, carefully disconnect the wiring and any tubes connected to it. Install the new sensor in the same position, reattach the wires and tubing, and secure it firmly.
After replacing or repairing the sensor, plug the washer back in and run a test cycle. If the SC error no longer appears, the issue has been resolved. This process is applicable for both front-load and top-load Samsung washers. Regularly inspecting and maintaining the water level sensor can help prevent future problems with drainage or error codes.
Step 7: Perform a Washer Reset
Sometimes, the SC error code may persist even after you’ve checked all the components. In such cases, performing a reset on your washer can help clear the error and restore normal function. A reset can fix minor software glitches or reset the washer’s settings, resolving the issue.
How to Fix
To reset your Samsung washer, start by unplugging it from the power source. Wait for about 5-10 minutes to ensure that the washer’s internal system fully shuts down. This allows any temporary software glitches to clear.
After the waiting period, plug the washer back in and turn it on. Refer to the user manual for specific reset instructions for your model. Some Samsung washers have a reset button or a combination of buttons that you need to press to reset the washer. Follow the steps exactly as outlined in the manual.
Once the reset is complete, run a test cycle without clothes in the drum. Check if the washer performs the cycle correctly without displaying the SC error code. If the error is gone and the washer drains properly, the reset has fixed the issue.
Regularly resetting your washer can help solve small, temporary problems and improve its overall performance. If the issue persists after a reset, you may need to revisit the other troubleshooting steps or seek professional help.
Common Causes of the SC Error Code
- Blocked or clogged drain hose: The drain hose can get clogged with lint, debris, or small objects, or it may not be positioned properly, blocking the water flow and causing drainage issues.
- Washer not level: If the washer is not balanced and level, it can affect the flow of water during drainage. A tilted washer can lead to incomplete drainage.
- Dirty or blocked drain filter: For front-load washers, the drain filter can become clogged with coins, lint, or other debris. This blockage prevents proper water drainage and causes the SC error code.
- Faulty drain pump: If the drain pump is broken or has worn-out parts, it won’t be able to effectively remove water from the washer, leading to drainage problems.
- Malfunctioning water level sensor: The water level sensor detects how much water is in the washer. If it’s faulty, it may misinterpret the water level, resulting in improper drainage and the SC error code.
Tips for Preventing Future Issues
- Regularly clean the drain hose and filter: To avoid clogs and ensure proper drainage, make it a habit to clean the drain hose and filter regularly. This will help prevent debris buildup that can cause drainage issues.
- Ensure the washer remains level: After moving or repositioning the washer, always check that it is level. A balanced washer helps with efficient drainage and prevents errors like the SC code.
- Avoid overloading the washer: Overloading the washer puts extra strain on the drainage system, making it harder for the water to flow out properly. Always follow the manufacturer’s recommended load size for the best results.
- Check clothing pockets: Before putting clothes into the washer, check the pockets for small objects like coins, keys, or tissues. These can easily get stuck in the drainage system and cause blockages.
Conclusion
To resolve the SC error on your Samsung washer, it’s important to understand its causes, such as clogged drain hoses, unbalanced washers, or faulty drain pumps. Symptoms like water remaining in the drum or loud noises can help you identify the issue. By following the troubleshooting steps, including checking the hose, leveling the washer, and cleaning the drain filter, you can fix the problem yourself. Regular maintenance, such as cleaning the drain hose and filter, ensures smooth operation and helps prevent future issues. If the error persists or you’re unsure about any repairs, it’s always a good idea to contact a professional technician to avoid further damage and maintain the longevity of your washer.